NDIS Plan Management made easy

So you can enjoy moments
that matter most.

South East Care is a registered NDIS Plan Manager directed and run by a team of qualified financial experts with a profound experience and understanding of the National Disability Insurance Scheme. Making our services quality, accurate and reliable.

In short, we help families and carers access their NDIS Plans by providing a new level of support that is simple and at no cost to you.

Why South East Care?

We are run by a local team that are part of your community. Our Plan Managers are assigned to you for the life of your Plan, so you can get that continuation of service and support.

South East Care’s unique focus is to provide exclusively Plan Management Support, above and beyond what other services provide, while making it simple and easy for everyone to understand. Our team of local Plan Managers are ready to assist you in unlocking the full potential of your Plan.

'Everything was in line, easy to use.’

‘They helped me a lot in understanding my plan, they also stay in touch asking me about my invoices regularly. They are very quick to respond. I personally think because they are a smaller company, they are very good and fast…’

Masri.
A family member
of South East Care.

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Let’s get started.

  1.  Trusting your plan with us.
  2.  Receiving your Welcome Pack.
  3.  Finding supports and services.
  4.  Get your supports.
  5.  Get your invoice paid.

Let’s get started.

Join the family and experience a reliable, trustworthy Plan Manager that makes it easy! Plus you get an Exclusive Membership Card which will help streamline and simplify your NDIS payment experience.

You may ask…

  • Ease of use. We manage your payments for you, paying your registered and unregistered Providers, paying invoices, keeping regular accounts of your plan and ensuring strong filing history.
  • Control over your plan. You make all the decisions about your plan, we just do the work. Invoices are paid at your direction and authority.
  • Flexibility. Plan Management has most of the flexibility of a Self-Managed plan, without the financial (paying up front) or the compliance (documentation for auditing) burdens.

See our table of comparison for further details.

  • There is no cost to you! When you do select Plan Management as your management option, the funding is added to your plan. It is paid for by the NDIS, and it doesn’t eat into your other funds. Typically funding will appear under Capacity Building Supports Budget > CB Choice and Control of your NDIS Plan.
  • The decision is made in the Planning (or Review) meeting, where you inform the Local Area Coordinator about how you’d like to manage your plan. However you can change your mind once your plan has been approved or in progress. You just need to contact your Local Area Coordinator and notify them you’d like to change to Plan Managed.
  • Plan Management is funded in your plan, if you request for it as your Plan Management option. 
  • I have a new plan.  Simply contact South East Care to get yourself registered, by phone, email or online registration. 
  • I want to switch from another Plan Manager. You’ll need to give notice to your old plan manager that you are looking to switch, we then will be able to complete the transition quickly and with limited effect to your supports.
  • Changing from Agency or Self-Managed to Plan Managed. Contact your Local Area Coordinator to let them know, they will get the ball rolling. During this time, simply complete our registration process (phone, email or online) so we can finalise things on our end.

Click here to register online or here if you’d like to contact us.

Our payment process is as simple as it gets,simply;
  • Ask your provider to bill us directly. Your provider can email us directly, we will seek authority from you prior to payment.
  • Send to us and we will pay your Provider. You can also send us your invoices for payment, we will pay the Provider on your behalf.
  • Reimbursements. If you have paid out of pocket, simply provide us with your receipt and we’ll transfer the funds to your nominated bank account.

Our invoicing email is invoices@southeastcare.com.au. For further information about getting invoices paid check out our Providers page.

  • Still have your questions unanswered? Simply call or text us.

Are you an NDIS
service provider?

Submit your invoices to invoices@southeastcare.com.au and we’ll start our payment process straight away. You should receive your payment within 3 to 4 business days turn-around.

We’re here to listen.

We take your feedback seriously and use it to constantly improve our service to you. Let us know how we can better your experience with us. Drop your thoughts in here