The Providers Preferred Plan Manager

We know the NDIS, we know the difficulties of navigating the NDIS and understanding Reasonable and Necessary while providing the best service possible. South East Care aims to support both you – the Provider – and the Participant. Read our supports and services for Service Providers below and make South East Care your organisations preferred Plan Manager.

Our Promise to Service Providers

South East Care is the Providers preferred Plan Manager

A Plan Manager that works with Service Providers

In providing the absolute best experience for our participants, we work closely with Service Providers, Local Area Coordinators, Support Coordinators and Planners, to ensure participants are enabled to achieve their goals. South East Care provides Monitoring Support, helping Service Providers and Local Area Coordinators by notifications and alerts.

Peace of Mind Promise - you can focus on providing supports and we will focus on getting you paid on time.

  • Same Day Processing
    Your invoice will be processed on the same day of receipt, when received by midday.
  • Automatic and Manual Authorisation Options
    We support participants in registering trusted Service Providers with automatic authorisation (Standing Authority), meaning less interruptions to your payments and supports.
  • Same Day Payment
    Your invoice will be paid on the same day of receipt from the Agency, when received by midday.

Notifications and Alerts

With South East Care‘s notifications and alerts, you’ll be sure to know how participants spending is going, as well as knowing if you are going over budget or under. These notifications are made to assist the participant in utilising their plan but also not over spending. As a service provider knowing your client basis is consistent with appointments and attendance, with the peace of mind of knowing the funding is in place will save you time and money.

Information, Advice and Support for Small, Medium and Large service Providers

Whether you are an individual contractor, a small, medium or large scale provider our team of NDIS payments experts can answer any questions or clear doubts or uncertainties, we also can give constructive feedback on invoices or service agreements, to support you in quality and compliance.

No Conflicts of Interest

South East Care does not provide any other services or supports, nor has any agreements or partnerships with any other providers. Giving our participants impartial and unbiased information as we have no potential conflicts of interest.

These are all reasons why South East Care - Plan Management is the Provider's Choice Plan Manager.

How to get paid?

Submitting your invoices to our dedicated email address, starts our payment process. Seeing you paid within our 2 – 4 business day turn around.

invoices@southeastcare.com.au