Our services

We are an independent NDIS Plan Manager run by a knowledgeable local support team in Melbourne with a promise of transparency
and care.
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Aminah.
A family member
of South East Care.

Why a Plan Manager?

There are 3 options to choose from when it comes to managing your NDIS funds depending on your preference. Plan Management is one of them.

Plan Managed

Easy to use
100%
Control over your plan
80%
Flexibility
80%

Agency Managed

Easy to use
100%
Control over your plan
45%
Flexibility
16%

Self Managed

Easy to use
16%
Control over your plan
100%
Flexibility
100%

Is being Plan Managed right for you?

Plan Management is best suited for those who may not have the time, capacity or knowledge to be able to manage their NDIS budget, use the online government interface and organise their own supports.

Getting Plan Managed means you don’t need to worry about having to pay invoices upfront nor having to keep detailed financial records for a number of years. We will do this for you so you can enjoy moments that matter most.

You don’t have to pay for getting Plan Managed. It is funded in your plan if you request for it.

Why South East Care?

South East Care’s unique focus is to provide exclusively Plan Management Support, above and beyond what other services provide, while making it simple and easy for everyone to understand. Our team of local Plan Managers are ready to assist you in unlocking the full potential of your Plan.

Our commitment to you.

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You can get reliable answers instantly.

We have a wealth of knowledge about the NDIS, inside and out.

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You can enjoy moments that matter most.

We work with your support networks, not against it, to ensure you get the most out of your Plan, community and wider supports.

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You can trust our advice.

We are exclusively a Plan Manager which means we have zero conflicts of interest. Our advice and guidance is simply because we care.

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Your Providers get a fast and reliable payment.

We guarantee same-day processing, which means your Providers get paid faster and more reliably.

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A personal team that understands your situation.

We are run by a local team that are part of your community. Our Plan Managers are assigned to you for life, so you get that continuation of service and care. This means our team understand your situation and can work effectively to meet your needs.

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Your funds are safe and accounted for.

We monitor and protect claims and claimants from fraud, to ensure your funds are safe and accounted for. We will notify you of any questionable claims or actions.

The work we do for you.

Managing your funds.

As a Plan Manager we will manage your funds for you.

Payments and invoicing.

We process your payments and ensure your invoices are paid.

Budgeting and planning.

We provide you with budget updates and planning support for long-term outcomes.

Fraud protection and monitoring.

We monitor claims and claimants, to ensure your funds are safe and accounted for.

Information, advice and guidance.

Our Plan Specialists are equipped with profound experience to assist you in understanding all aspects of your plan. Empowering you to use your plan to its full potential.

Let’s get started.

Join the family and experience a reliable, trustworthy Plan Manager that makes it easy! Plus you get an Exclusive Membership Card which will help streamline and simplify your NDIS payment experience.

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Any doubt? Ask us.

Our staff are here to help, whether it be to answer questions about your Plan or to discuss some areas of concern, we’re ready to help.

We’re here to listen.

We take your feedback seriously and use it to constantly improve our service to you. Let us know how we can better your experience with us. Drop in your thoughts here.